Harbor Freight Tools in Spokane, WA Open now

Reviews about Harbor Freight Tools

• ★ ★ ★ ★ ★

  April 26, 2020, by Jr
  We have been to this Harbor Freight store more times than we can count. For the most part all of the employees and supervisors go out of their way to be friendly, understanding, helpful and appreciative of our business, every single time that we have visited in their store on Nevada Street in Spokane, Washington. There have been a few different issues over the past couple of years; some were minor issues and others were more major issues.  For example, we have had problems with items, issues with online purchases through their store and even an issue with a new clerk accidentally miss-charging our credit card. It probably sounds like I'm trying to talk bad about the store, but I'm not. The problems that we've had we have had at other stores at different times and are just common problems that you would have in any store, but the difference is the way they were handled. Harbor Freight has wonderful customer service and they go out of their way to make everything right. That is what sets them out above all the others as far as quality customer service is concerned. HFT has a program with many of their tools, I'm not sure if it's all or just some of them, but they have a lifetime guaranteed return, and some have extended warranties available. That makes up for the difference in the lack of quality in their tools versus other more high-end tools. All in all, this Harbor Frieight Tool store I highly recommend.